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  • The Customer Experience Deck

  • Successfully funded and launched via Kickstarter in 2019
  • #thecxdeck is a beautifully simple tool for better customer experience
  • This card game can help you and your organisation become more customer-centric.
  • “Who are our customers? What do we want them to feel (and not feel)?”

The Customer Experience Deck

Successfully funded and launched via Kickstarter in 2019
#thecxdeck is a beautifully simple tool for better customer experience
This card game can help you and your organisation become more customer-centric.
“Who are our customers? What do we want them to feel (and not feel)?”
CX Deck – Solo Pack (1 Pack)

CX Deck – Solo Pack (1 Pack)

Sold out
$99.00
Shipping calculated at checkout.

What is #thecxdeck?

This card game can help you and your organisation become more customer-centric. It works by sparking structured conversations about who your customers are, what you know and don’t know about them, and how you want customers to feel when they engage with your business. 

 

Take your pick – Buy now

  • CX Deck – Solo Pack (1 Pack)
    Sold out
    $99.00
  • The CX Deck – Duo Pack (2 Packs Plus CX Deck Toolkit)
    Sold out
    $149.00
  • R&E Combo Pack (Customer Experience Deck, Emotional Culture Deck & Wellbeing Deck + Starter Kits)
    $222.00
    $222.00
  • The CX Deck – Team Pack (5 Packs Plus CX Deck Toolkit)
    Sold out
    $349.00
  • The CX Deck – Studio Pack (12 Packs Plus CX Deck Toolkit)
    Sold out
    $649.00

Get to the heart of your CX

We designed The CX Deck because we’ve found that many organisations struggle to get to the heart of these customer relationships. The CX Deck is a simple, human way to build shared understanding and better customer experiences and relationships.  

Become more customer centric

Leaders know they need to be more customer-centric. Front line teams often have great insights. But organisations struggle to understand their customers. We don’t have the right tools for understanding our customers, and we often don’t ask the right questions. 

Testimonials

Our team absolutely loved using The CX Deck. It helped our team define the emotions and words to describe what Bobux delivers our customers and what we want to ensure we don't deliver.

Andrew Sharp, CEO BOBUX

The CX Deck was a fantastic discovery! Using the cards and intentionally designed process, we were able to produce a healthy list of improvements we wanted to make to the business. 

Stuart Bean, CEO SKYDIVE ABLE TASMAN

It's an incredibly useful, practical way to engage with customers. Our talented UX Crew used the deck to survey the reactions and experience of our Australian customers.

Harmoney, UX Crew

designed by riders&elephants

riders&elephants create simple, face-to-face games that help leaders co-design workplace and customer experiences in a simple, human way. 

Visit rider&elephants

An insanely simple tool for a more successful, human & empathetic workplace culture

Check out The Emotional Culture Deck